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Operational Performance
An assessment of your company’s operational performance is a review of the current processes and performance measurements that exist within the IT function. |
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We’ll review your current installation from the perspective of which
processes are in place as well and their overall effectiveness. We
evaluate:
- Service Level Agreements and service logs.
- Prescribed maintenance levels.
- Change management procedures.
- IT projects and priorities management.
- IT problem management and help desk.
- Backup and restore
- Disaster Recovery
- Staff readiness
The
result is your business will have a comprehensive understanding of
current IT practices and how well suited they are to take your company
to the next level.
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